What are cookies?
A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, store and retrieve information about browsing habits of a user or your computer and, depending on the information they contain and the way you use your computer, can be used to recognize the user.
This website is owned by AEDEA TERAPIA Y DIVULGACION SL with NIF No. ESB98451925 and address at Juan Llorens 44, 1º A 46008 Valencia (VALENCIA) and registered in the Commercial Register of Valencia in Book 6774, Volume 9492, Entry No. 149248.
For any question or proposal, please contact us at the e-mail: firstname.lastname@example.org
This website is governed by the regulations exclusively applicable in Spain, being subject to it, both nationals and foreigners who use this website.
Access to our website by the USER is free of charge and is subject to the prior reading and full, express and unreserved acceptance of these GENERAL CONDITIONS OF USE in force at the time of access, which please read carefully. The USER, when using our portal, its contents or services, expressly accepts and submits to the general conditions of use of the same. If the user does not agree with these conditions of use, he/she must refrain from using this portal and operate through it.
At any time we may modify the presentation and configuration of our Web, expand or reduce services, and even remove it from the Web, as well as the services and content provided, all unilaterally and without notice.
A. INTELLECTUAL PROPERTY
All contents, texts, images, trademarks and source codes are our property or that of third parties from whom their exploitation rights have been acquired, and are protected by Intellectual and Industrial Property rights.
The user is only entitled to a private use of the same, without profit, and needs express authorization to modify, reproduce, exploit, distribute or exercise any right belonging to its owner.
B. CONDITIONS FOR ACCESS
Access to our website is free and does not require prior subscription or registration.
The user must access our website in accordance with good faith, the rules of public order and these General Conditions of Use. Access to our Web site is done under the user’s own and exclusive responsibility, who will be liable in all cases for any damages that may be caused to third parties or to us.
Taking into account the impossibility of control over the information, contents and services contained in other web pages that can be accessed through the links that our website may make available, we inform you that we are exempt from any liability for damages of any kind that may arise from the use of these web pages, outside our company, by the user.
- Who is responsible for the processing of your data.
- For what purposes we collect the data we request.
- What is the legitimacy for its treatment.
- For how long we keep them.
- To which recipients your data is communicated.
- What are your rights.
- RESPONSIBLE: see data in the heading.
2. PURPOSES, LEGITIMACY AND CONSERVATION and conservation of the processing of data sent through:
- Contact form
Purpose: To provide a means for you to contact us and answer your requests for information, as well as to send you communications about our products, services and activities, including by electronic means (email, SMS, whatsApp), if you check the acceptance box.
Legitimation: The user’s consent by requesting information from us through our contact form and by ticking the acceptance box to send information.
Conservation: Once your request has been resolved by means of our form or answered by e-mail, if it has not generated a new treatment, and in case you have accepted to receive commercial mailings, until you request to unsubscribe from them.
- Sending emails
Purpose: To answer your requests for information, attend your requests and answer your queries or doubts. In case of receiving your Curriculum Vitae, your personal and curricular data may be part of our databases to participate in our present and future selection processes.
Legitimation: The consent of the user when requesting information through the email address or sending us your data and CV to participate in our selection processes.
Conservation: Once your request is answered by e-mail, if it has not generated a new treatment. In the case of receiving your CV, your data may be kept for a maximum of one year for future selection processes.
- Resume submission form (Work with us)
Purposes: To participate in our personnel selection processes.
Legitimation: Consent of the interested party by sending us your personal data and CV.
Conservation: Your CV will be kept for the duration of the selection process and, once it is finished, it will be kept for 1 year for future processes.
- User Registration Form
Purpose: To formalize your registration and registration in our private customer area. Sending informative communications about our products and services, including by e-mail.
Legitimation: Consent of the user to register on the page as a user/customer and to receive commercial information.
Conservation: a. For the duration of the contractual relationship and, after this, during the legally required retention periods to meet any liabilities. b. As long as you do not exercise your right to oppose commercial mailings or exercise your right to cancel your personal data.
- Purchase of products and/or services
Purpose: a. To process and manage the purchase and, where appropriate, delivery of your order and the administrative tasks arising. b. To send you information and communications about our products and/or services, offers, discounts and events, including by electronic means, if you have authorized it.
Legitimation: a. Execution of a contract of sale of products or services. b. Legitimate interest of the company to keep its customers informed about products and services, offers and other commercial information.
Retention: a. For the duration of the contractual relationship and, at the end of it, during the legally required retention periods to meet possible liabilities. b. As long as you do not exercise your right to oppose to commercial mailings or exercise your right to cancel your personal data.
- Newsletter subscription
Purpose: To send you commercial information about our activities and services, including by electronic means.
Legitimation: The user’s consent to subscribe to the sending of information through our form.
Conservation: Until you request to unsubscribe from our commercial mailings.
- Registration Form for our activities
Purpose: To process and manage the registration to the event or activity organized by us and, where appropriate, send you commercial information about our activities, including by electronic means.
Legitimation: User registration and consent to receive commercial information.
Conservation: As long as the activity is developed and, in case you have accepted to receive commercial mailings, until you request to unsubscribe from them.
- Testimonials/Opinions Form
Purpose: To publish your testimonial and personal experience on the website related to the provision of our services or purchase of our products in order to promote them.
Legitimation: Consent of the person concerned by publishing his testimony on the website.
Conservation: During the time your opinion is published, as long as it serves the purpose of promoting our products or services.
- Information clause for reservation web form
Purpose: To process your reservation and, if applicable, guarantee payment and send you commercial information, including by electronic means.
Legitimation: Reservation request. Consent of the interested party.
Conservation: As long as the reservation request lasts, once it is formalized, during the legally required period. In case you have accepted to receive commercial information, until you request the cancellation of the same.
- Information clause for reservation web form without commercial mailings
Purpose: To process your reservation and, if applicable, guarantee payment.
Legitimation: Reservation request. Consent of the interested party.
Conservation: For the duration of the reservation request and, once it has been formalized, during the legally required period.
- Course pre-registration form clause
Purposes: To process and manage the pre-registration and reservation of the requested training and, where appropriate, send you information about our courses, activities and / or events.
Legitimation: Pre-registration of the user and consent of the interested party.
Conservation: Until the registration is formalized or not.
Commercial data: until you request cancellation.
- Appointment request form clause
Purposes: To attend and manage your request for an appointment at our center, as well as to send you communications of our products and services, including by electronic means (Email, SMS, WhatsApp), if you check the acceptance box.
Legitimation: The user’s consent when requesting an appointment and information from us through our form and by ticking the acceptance box to send information.
Conservation: Once the appointment has been attended, during the periods legally provided for in the Law of Patient Autonomy. In case of not attending, if you are not a patient of the center, they will be deleted after one month if you have not generated a new treatment, and if you have agreed to receive commercial mailings, until you request the cancellation of the same.
Obligation to provide us with your personal data and consequences of not doing so.
The provision of personal data requires a minimum age of 14 years, or where appropriate, have sufficient legal capacity to contract.
The personal data requested are necessary to manage your requests, register you as a user and/or provide you with the services you may contract, so if you do not provide them, we will not be able to attend you correctly or provide you with the service you have requested.
In any case, we reserve the right to decide whether or not to incorporate your personal data and other information to our databases.
- RECIPIENTS OF YOUR DATA.
Your data is confidential and will not be disclosed to third parties, unless there is a legal obligation.
- RIGHTS IN RELATION TO YOUR PERSONAL DATA.
Any person may withdraw their consent at any time, when it has been given for the processing of their data. In any case, the withdrawal of this consent does not condition the execution of the subscription contract or the relationships previously generated.
You may also exercise the following rights:
- Request access to your personal data or its rectification when it is inaccurate.
- Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
- Request the limitation of their processing in certain circumstances.
- Request opposition to the processing of your data for reasons related to your particular situation.
- Request data portability in the cases provided for in the regulations.
- Other rights recognized in the applicable regulations.
Where and how to request your Rights: By writing to the responsible party at its postal or e-mail address (indicated in section A), indicating the reference “Personal Data”, specifying the right you wish to exercise and with respect to which personal data.
In case of disagreement with the company regarding the processing of your data, you can file a complaint with the Data Protection Agency (www.agpd.es).
5. SECURITY OF YOUR PERSONAL DATA
In order to safeguard the security of your personal data, we inform you that we have taken all necessary technical and organizational measures to ensure the security of the personal data provided from alteration, loss and unauthorized processing or access.
6. UPDATING YOUR DATA
It is important that in order for us to keep your personal data updated, you inform us whenever there has been any change in them, otherwise, we are not responsible for the accuracy of them.
By making this website available to the user, we want to offer a quality service, using the utmost diligence in the provision of the same, as well as in the technological means used. However, we are not responsible for the presence of viruses and other elements that may in any way damage the user’s computer system.
We do not guarantee that the availability of the service will be continuous and uninterrupted.
The USER is prohibited from any action on our portal that causes an excessive overload of operation to our computer systems, as well as the introduction of viruses, or installation of robots, or software that alters the normal operation of our website, or ultimately may cause damage to our computer systems.
The USER assumes all liability arising from the use of our website.
The USER acknowledges that he/she has understood all the information regarding the conditions of use of our portal, and acknowledges that they are sufficient for the exclusion of the error in them, and therefore, accepts them fully and expressly.